Search found 297 matches

by Jhstephenson
Tue May 12, 2015 9:39 pm
Forum: Problem reports
Topic: Error Loading Configurator
Replies: 21
Views: 34569

Re: Error Loading Configurator

I thought I had this figured out, but it keeps coming back. Whenever this occurs we restart the Aware and Tomcat services on our server and then I usually reboot my computer. Today no luck with anything. I even uninstalled the ConfigTool from my computer and then reinstalled it but it still comes up...
by Jhstephenson
Mon May 04, 2015 3:41 pm
Forum: Problem reports
Topic: Error Loading Configurator
Replies: 21
Views: 34569

Re: Error Loading Configurator

I restarted my computer and it works fine now.

So, obviously something is weird in my computer from one day to the next, that is breaking the connection, even though I close my configurator every time I am finished with it for the day.

Jim
by Jhstephenson
Mon May 04, 2015 1:58 pm
Forum: Problem reports
Topic: Error Loading Configurator
Replies: 21
Views: 34569

Re: Error Loading Configurator

Ben,

We are running it as a service on our lan server. The server is not going into hibernation either.

What is really weird about is that another pc in the office can open it just fine.

Jim
by Jhstephenson
Sat May 02, 2015 6:11 pm
Forum: Problem reports
Topic: Error Loading Configurator
Replies: 21
Views: 34569

Re: Error Loading Configurator

We did end up restarting the Aware IM server.

I still got the error right after the restart, but then about an hour later I tried it again and it worked.

Jim
by Jhstephenson
Sat May 02, 2015 6:10 pm
Forum: General discussion and questions about Aware IM
Topic: How to organise a query to allow date range.
Replies: 10
Views: 8461

Re: How to organise a query to allow date range.

Thanks Bob, I have been trying to get DISPLAY to work with the following: ENTER NEW QueryParts DISPLAY ResultsOfQueryParts WHERE Parts.ClientInternalID=QueryParts.ClientInternalID When I do that I get an error saying: rule " uses business object 'ResultsOfQueryParts' which has not been found The Res...
by Jhstephenson
Fri May 01, 2015 2:26 pm
Forum: Problem reports
Topic: Error Loading Configurator
Replies: 21
Views: 34569

Re: Error Loading Configurator

The server properties are correctly set and this is running on our server, not over the internet or locally.

It actually has worked for the last 3 days without an issue but this morning it is doing the same thing.
by Jhstephenson
Thu Apr 30, 2015 7:45 pm
Forum: General discussion and questions about Aware IM
Topic: How to organise a query to allow date range.
Replies: 10
Views: 8461

Re: How to organise a query to allow date range.

Ben, I am just getting started with Aware so forgive me if this is a really newby question. I saw that paragraph in the user guide and thought it looked just like what I am trying to do. But, I am stuck somewhere. How do you get the resulting query to display after creating the search criteria and r...
by Jhstephenson
Tue Apr 28, 2015 3:13 pm
Forum: Problem reports
Topic: Error Loading Configurator
Replies: 21
Views: 34569

Re: Error Loading Configurator

Ok, we are now really getting confused.

We decided to reset the server and now I can load the configurator just fine, but the other person in the office cannot and is getting the same error I was.
by Jhstephenson
Tue Apr 28, 2015 2:51 pm
Forum: Problem reports
Topic: Error Loading Configurator
Replies: 21
Views: 34569

Re: Error Loading Configurator

Henrik,

No I don't. I always shut it down when I am done for awhile.

Jim
by Jhstephenson
Tue Apr 28, 2015 2:37 pm
Forum: Problem reports
Topic: Import Issue
Replies: 1
Views: 3913

Import Issue

I found something interesting with an import I am running. I have a Customer Business object I am importing from a Magic app. The customer file has 41 fields in it. I created a Business Object that has exactly the same number of attributes with the exact same names. The exported files header has the...
by Jhstephenson
Tue Apr 28, 2015 2:32 pm
Forum: Problem reports
Topic: Error Loading Configurator
Replies: 21
Views: 34569

Error Loading Configurator

We are periodically getting the following error when we load the configurator: ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Exception initialising document: java.lang.exception :Connection with Aware IM server may have been lost. Make sure that the serve...
by Jhstephenson
Thu Apr 23, 2015 9:19 pm
Forum: General discussion and questions about Aware IM
Topic: Import pipe ('|') delimited file
Replies: 1
Views: 2134

Import pipe ('|') delimited file

I am new at using AwareIM so I am sure this is something I am overlooking, but I have run into something that seems odd to me. I am importing a pipe ( | ) delimited file that should bring in a little over 9000 records. However it is only bringing in a little over 1000 records. The reason that I am u...