LDAP using with Active Directory

If you have questions or if you want to share your opinion about Aware IM post your message on this forum
Post Reply
[email protected]
Posts: 278
Joined: Tue Aug 05, 2008 3:16 pm

LDAP using with Active Directory

Post by [email protected] »

Has anyone had success using the new LDAP functions/sign-on? I am trying to get it configured, but I'm not having success.
aware_support
Posts: 7536
Joined: Sun Apr 24, 2005 12:36 am
Contact:

Post by aware_support »

Setting it up is not trivial - you have to follow instructions in the User Guide rigorously.
Aware IM Support Team
RocketRod
Posts: 907
Joined: Wed Aug 06, 2008 4:22 am
Location: Melbourne

Post by RocketRod »

I have also tried but to no avail. Followed the user manual and got passed the 5 steps on page 267. But keep getting 'Unable to login through LDAP' in the logs. Let me know if you manage to get it to work.

Cheers Rod
aware_support
Posts: 7536
Joined: Sun Apr 24, 2005 12:36 am
Contact:

Post by aware_support »

Can you attach the output of the Aware IM Server after an unsuccessful attempt to login?
Aware IM Support Team
RocketRod
Posts: 907
Joined: Wed Aug 06, 2008 4:22 am
Location: Melbourne

Post by RocketRod »

For some reason it appears to try and login twice as well?


Cheers Rod


Login through LDAP...

Performing LDAP login...

Trying to login through object or group LDAP_IT

Trying to login through object LDAP_IT

Getting connection to connect to LDAP with Clements 3e97348d5491ebf04573d631ca7645f0 Server03 389

Unable to connect or authenticate to LDAP Server

Unable to login through LDAP

Login through LDAP...

Performing LDAP login...

Trying to login through object or group LDAP_IT

Trying to login through object LDAP_IT

Getting connection to connect to LDAP with Clements password Server03 389

Unable to connect or authenticate to LDAP Server

Unable to login through LDAP
aware_support
Posts: 7536
Joined: Sun Apr 24, 2005 12:36 am
Contact:

Post by aware_support »

Note this line:
Getting connection to connect to LDAP with Clements password Server03 389

These are all parameters used by Aware IM to login to LDAP/Active Directory. And the Active Directory is unable to authenticate using these parameters. So please double check why.

The fact that it tries to authenticate twice is OK
Aware IM Support Team
Post Reply