Site cannot be reach after update to build 3279

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rbross
Posts: 444
Joined: Wed Nov 19, 2014 4:13 am
Location: Coventry, Connecticut USA

Site cannot be reach after update to build 3279

Post by rbross »

Hello,

I updated to the latest build 3279 for version 9.
I took a copy of the current AwareIM version. Took a copied any files that I needed to restore back after the update.
AwareIM starts up fine but when I put a BSV under test and try to open the app in the browser I get the error Site cannot be reached.
It should be Localhost:8080//. Not sure what has changed in version 9. I have not had this issue before after updating to the latest build.
Roger Ross
AwareIM 9.0 (build 3279) ~ MS-SQLExpress ~ Windows Server 2022
AwareIM 8.7 (build 3025) ~ MS-SQLExpress ~ Windows 10 ~
AwareIM 8.5 (build 2828) ~ MS-SQLExpress ~ Windows 10 ~
Jaymer
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Re: Site cannot be reach after update to build 3279

Post by Jaymer »

Is this your first experience going to v9 on this machine, or did you just update to a later build?
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Jaymer
Aware Programming & Consulting - Tampa FL
rbross
Posts: 444
Joined: Wed Nov 19, 2014 4:13 am
Location: Coventry, Connecticut USA

Re: Site cannot be reach after update to build 3279

Post by rbross »

No, I updated a later build to the current build.
Roger Ross
AwareIM 9.0 (build 3279) ~ MS-SQLExpress ~ Windows Server 2022
AwareIM 8.7 (build 3025) ~ MS-SQLExpress ~ Windows 10 ~
AwareIM 8.5 (build 2828) ~ MS-SQLExpress ~ Windows 10 ~
aware_support
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Joined: Sun Apr 24, 2005 12:36 am
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Re: Site cannot be reach after update to build 3279

Post by aware_support »

There were no changes in this build that could cause any problems like that.

Please check that port 8080 is not blocked.

Check Tomcat output as well - it probably has an exception that explains what's going on - maybe you have changed something inadvertently while restoring your custom files.
Aware IM Support Team
joben
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Location: Sweden
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Re: Site cannot be reach after update to build 3279

Post by joben »

If you are on Windows Server, make sure to activate "Previous versions/shadow copy" so that you can restore overwritten config files if you forget to copy them before installing a newer version. Sounds like some config file may have been overwritten in this case.
Regards, Joakim

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